Compliance
Complaints Policy
How to contact us if something does not meet your expectations.
Complaints Policy:
JAP UK Holdings Ltd trading as Big Kit Asset Finance (An Appointed Representative of EFT Finance Limited which is authorised and regulated by the Financial Conduct Authority, Registration 667290) aims to provide the best levels of customer care.
Should you experience any service or product that does not meet your satisfaction, or you require a copy of our formal complaints policy please contact us in the first instance at:
Email: josh@bigkitfinance.co.uk
Post: JAP UK Holdings Ltd trading as Big Kit Asset Finance, 15 Forest Way, Harrogate, United Kingdom, HG2 7JT
Phone: 07591 977441